Team Riverside!
We invite you to learn about each of our dedicated team members. Riverside Medical believes that getting to know each one of our patients is vital to the goal of our company. So, we felt it neccessary to tell you a little about us.
Our Savannah Location
Dave Boroughs
Owner
Monica Sanders
Office Manager
I have worked in the durable medical equipment industry for 15 years. I have had the privilege of being employed by Riverside Medical, Inc. for 12 of those 15 years. During this time, I have served the company as a Service Technician, Customer Service Representative, Administrative Assistant and now currently, I hold the position of Office Manager in our Savannah location. Riverside Medical has always had the patient’s best interest at hand. I, as well as anyone, would be proud to be a part of such a great company. It is my goal to ensure that our patients have the best quality care possible. Thank you for allowing me and my fellow colleagues at Riverside Medical to serve our community and its surrounding areas. I have a motto—“Whatever my hand finds to do, do it with all my might”.
Teresa Harville
Customer Service Representative
Dianna White, RRT
Compliance Officer
Hello, My name is Dianna White. I’ve been a Registered Respiratory Therapist since 1986. After graduating from college with my degree, I worked at the Baptist Memorial Rehab in Memphis, Tennessee. We moved back home to Savannah and I worked for Hardin County Hospital for approximately 9-10 years as the Assistant Department Head. From the hospital, my job was with another Home Company. I started working for Riverside Medical, Inc. on January 2, 1997. My job is to see patients that come into our office and be a compliance officer for many other areas in our company. Riverside Medical, Inc. is a unique company. It’s like we are one big family. My goal at Riverside Medical, Inc. is to let others know that I truly care for them and want to help them have the best quality of life that is possible. With us, people are not a number. You are special and we feel blessed by having you as our patient. You and your family becomes a part of our large family. Here is a little more information concerning my immediate family. I married my High School sweet heart in 1986. This year is very exciting to us since we will be celebrating our 25 th wedding anniversary. We have 2 children. Courtney is our daughter and she is 19 years old. She is in her second year of college at Cumberland University where she plays softball on a scholarship. Steven is our son and he is age 15. He is a freshman at Hardin County High School. He enjoys playing football and baseball. My husband and I keep a busy schedule with 2 children playing sports. Our family attends Mount Hermon Baptist Church. My favorite hobbies are collecting Disney Snowglobes, taking pictures, scrapbooking, and researching things on the internet.
Justin Snelling, CRT
Respiratory Therapist
Wes Harris
Tech II
I have been employed with Riverside Medical, Inc. for 3 years. Currently, I hold the position of Tech II. I am also in charge of Inventory and Purchasing. I enjoy helping people and believe that “It’s never wrong to do right”.
Retha Young
Accounting
Our Shelbyville Location
Valerie McConnell
Customer Service Representative
Greetings, my name is Valerie. I am glad you are surfing this site and that you are interested in what our superior care respiratory company can do for you. My job here at Riverside Medical, is customer service representative. I have been in this position for 4 years. Prior to coming to RSM, I was employed with the Shelbyville Bedford County Chamber of Commerce for 13 wonderful years. I thought I wanted to retire, but the Lord had other plans for me. Because of my love of people and caring for their needs this door was opened for me at Riverside. I find my position here at Riverside to be challangeing, but very exciting. I learn something new everyday, and in doing that I can say that I am never bored. I enjoy the interaction with patients, doctors, and the crazy group of folks I work with.
Ashley Reese, CRT
Respiratory Therapist
Hi, my name is Ashley Reese. I finished Respiratory Therapy School in September of 2010. Prior to that, I worked as a Dental Assistant for 11 years. I always wanted to be a therapist and finally decided to go back to school. I just recently started at Riverside Medical and I am loving every minute of the company and the people I work with here.
Our Jackson Location
Thomas Young
Chief Operations Officer
Debbie Staggs, RRT
Clinical Manager
I would like to take this opportunity to tell you a little bit about me. I am Debbie Staggs, the Respiratory Therapist for Riverside Medical, Inc. in the Jackson, TN office. I have been with Riverside since 2008. I was one of the fortunate few during our economy down turn that actually came out in the positive zone.
I worked in manufacturing from 1978 – 2007 and our company was starting to outsource product from China. Fortunately, I had a five year time frame to work with. Not knowing what I was going to do when our company closed, I started back to college. I took basic courses such as Art Appreciation, English, and Math that would be required for all degrees and not so hard for a non-traditional student to get back in the swing of studying and homework. During one of my classes an instructor from the Respiratory Dept. came in and gave a presentation about being a Respiratory Therapist. The enthusiasm and compassion she had for her part in patients lives made this sound interesting and exciting. I decided to go to the hospital and see what walking in a Respiratory Therapist shoes for a day would be like. There are no words to describe the feeling you get when you are such a vital part of a patient’s care and you see the patient improve. After many prayers about my future, I knew what I wanted to do.
I sent in an application to the Respiratory Dept. at Jackson State Community College in Jackson, TN and the next week was called for an interview. Within a few days I received a letter stating I had been accepted to the Respiratory program beginning in the 2006 fall semester. I was very excited; I was on my way to beginning my new career at the young age of 46. I had finally grown up and now I knew what I was going to be.
After many hours of class room lectures, long nights of studying, very challenging test and many answered prayers, the Lord and I graduated Summa Cum Laude (the greatest honor) with an Associate Degree in Respiratory Care. We received the Respiratory Care Technology Program 2008 Outstanding Academic Graduate award, Jackson State Community College 2008 Outstanding Allied Health Graduate award and a member of Phi Theta Kappa Honor Society. Within a month of graduation we passed all three state boards and now hold credentials as a licensed Registered Respiratory Therapist.
Riverside Medical, Inc. was opening a new office in Jackson, TN and was gracious enough to extend me an offer to become a part of their family. I knew during the interview, this is where the Lord was leading me. The words, “Riverside Medical is a Christian based company” along with, “Patient first and everything else will fall in place” had my attention. This is just what I have been looking for my entire life. Compassion is not learned from a textbook, it only comes from the heart and Riverside Medical is a DME with compassion and heart. Once the decision was made and I became part of the family in June of 2008, every day has been blessed. I would like to take this opportunity to thank my new family for providing me with the tools to give each patient the care they deserve.
Everyday I get up and ask the Lord to use me to bless him. I go to the office or to each patient’s home with a happy heart and big smile because I know I am going to receive a blessing that day. The opportunity to be a part of so many people’s lives leaves my heart so excited. My prayer for the world is that this feeling could be shared by everyone, everyday.
My life is not a storybook fairy tale: however, I definitely got the “ Happily Ever After”.
Barbara Harris
Billing Coordinator
My name is Barbara Harris, and I am the biller/collector for Riverside Medical. I have been in the medical field for about twenty years, and in durable medical equipment for about fifteen years. I attended Northamption Community College in Pennsylvania and was granted a specialized diploma in the Medical Billing Specialist field in 2001. This was a diversified program that included medical reimbursement, anatomy, diagnostic and hcpc coding along with computer courses and other medical related topics. I really like this field and I really enjoy my job.
Loving your job is threefold. You have to love what you do, you have to love working with your patients and you have to love where you work. I am relatively new to Riverside Medical, but I have never been employed by a company so patient-oriented and caring. Riverside demonstrates what we all should be. Patient care is first, and always foremost. My part is to help the patient and Riverside to get through their health problems, meet their needs, and be fairly compensated. I’m here to do the billing, keep the insurance companies to their contracts, and assist our patients in making their obligations as painlessly as possible. If you have any questions or problems about your bill, please call me. We’re all in this together.
